Welcome to the website of the Galveston County Water Control and Improvement District No. 1 (WCID#1) located in Dickinson, Texas. Watch this site for information about "The Water Company". If you need us for emergencies, our 24 hour number is our main number 281-337-1576. If you call that number, either our customer service staff or an on-call operator will contact the right members of our staff to help you.
Message from the General Manager's Office
Each and every day brings new challenges and opportunities in serving the best interests of the customers of The Water Company. The Board of Director's and District Staff are committed to the following principles. First, we are focused on fostering a culture of inclusion by managing the affairs and business of the District in a manner that every citizen knows this is their Water Company and our reason for existing is to serve the water and wastewater needs of all the people of this great community. Second, we are committed to an open and honest government and further committed to operating the affairs of the Water Company in the open; with the highest degree of integrity and transparency. Third, we are committed to being responsive to the needs of our customers. This can be difficult at times; responding to demands with limited resources can often lead to making critical choices in the allocation of resources in response to citizen's needs. Fourth, we are committed to focus on our customers first and foremost. We understand the only reason for our existence is to serve our customers. We are privileged to serve our customers each and every day; maintaining a constant focus on who we serve defines why we serve. We serve because we recognize, in many instances, our services are the lifeblood for the entire community as it serves as a great place for everyone to live and successfully conduct their daily lives. Lastly, we are committed to the management of all District affairs in a professional manner. Professional management demands that we examine each issue with a perspective of balance, proven business practices, and advancing the best interests of the entire community.
Russell Grubbs
General Manager
If you have an emergency please call 281-337-1576.
If you have any questions or if we may provide further information, please call Galveston County WCID #1, Monday - Thursday, between the hours of 7:30 AM - 5:30 PM and Friday, 7:30 AM - 12:00 PM, at 281-337-1576. To report emergencies after hours, and on weekends, please call the same number and talk to the after-hours operator.
Normal Hours of operation:
Monday - Thursday: 8:00 a.m. to 5:00 p.m.
Friday: 8:00 a.m. to 12:00 p.m.
Phone Number: 281-337-1576 Answered 24/7
Water Customer Service Fax - (281) 337-6075
Physical Address: 2750 FM 517 Road East
P.O. Box 307, Dickinson, Texas 77539
Phone: (281) 337-1576
Fax: (281) 534-4672
