(Our New Office at 2750 FM 517 East, Dickinson , TX)
Welcome to the website of the Galveston County Water Control and Improvement District No.1 (WCID#1) located in Dickinson, Texas. Watch this site for information about "The Water Company". If you need us for emergencies, our 24 hour number is our main number, 281-337-1576. If you call that number, either our customer service staff or an on-call operator will contact the right members of our staff to help you.
Fire Department Service Fees
As most of you should remember, the Water Company and the Dickinson Volunteer Fire Department held an election in November of 2017, for the voters to consider whether or not to add a mandatory Fire Protection Service Fee to your water bill. The voters of the District overwhelmingly voted "YES" to that choice. You will now notice a $5 per month fee per residential connnection and a $10 per month fee per commercial connection on your monthly water bill. This is now a required fee and water service may be disconnected if you do not pay this portion of your water bill. Please note that 100% of the proceeds of this fee goes to the DVFD to help support this necessary and valuable service. Thank you for your support of the DVFD.
Hurricane Harvey News - Update on Bills and Disconnections
Galveston County Water Control and Improvement District No. 1 here in Dickinson is working hard to help and assist our citizens as they recover from the effects of the Hurricane Harvey Flood Event. Since the flood we have not charged late fees and penalties, and we have not done any water service disconnections for unpaid balances. As a unit of local government, we have to be responsible in our efforts however. We did not charge late fees, penalties and reconnect fees until January 1, 2018. We are now back to normal operation so your water service may be disconnected for failure to pay your bill. It is not easy for us to make this decision, however the number of past due unpaid accounts continues to grow. We hope you understand that we cannot continue to provide you with the quality water utilities you expect without being good stewards of the public funds you trust us to use.
Please understand that we know that this great city has been through and continues to go through very tough and trying times. We will do everything we can to help you. Our customer service staff is working hard to assist each of you. With so many people affected, we ask your patience as we work to help. We work for you! You are important to us! We too are Dickinson Strong!
Thank you for your understanding and patience during these difficult times here in Dickinson.
The Board of Directors and Staff of WCID1 in Dickinson.
Our Next Regular Meeting is scheduled for Monday, February 19, 2018 at 5:00 pm in the Council Chambers in Dickinson City Hall.
If you have any questions or if we may provide further information, please call Galveston County WCID #1, Monday - Thursday, between the hours of 7:30 AM - 5:30 PM and Friday, 7:30 AM - 12:00 PM, at 281-337-1576. To report emergencies after hours, and on weekends, please call the same number and talk to the after-hours operator.
David A Paulissen, General Manager
Normal Hours of operation:
M-Th 7:30 am – 5:30 pm
Fri 7:30 am – 12:00 noon
Phone number 281-337-1576 Answered 24/7
Water Customer Service Fax - (281)337-6075
WCID#1 Address: 2750 FM 517 Rd. East, PO Box 307, Dickinson, TX. 77539 Phone:(281) 337-1576 Fax: (281) 534-4672