Start, Stop, Transfer Service

If you have questions about any of these services, call us at 281-337-1576 (Option 1). We recommend contacting Customer Service seven days in advance of any service needed.

START Service

Completion of an application, accompanied by receipt of deposit, will ensure NEXT BUSINESS DAY turn-on services of water UNLESS the following day falls on a district cut-off day. In this situation, water service will be turned on the following business day.

Setting Up New Service for Residential Water, Sewer and Garbage

For a single-family residential start service request, choose one of these options:

Note: If this is new residential construction, you should review and comply with the requirements listed on the Builders Services page before completing the Start Service Application.

Setting Up New Service for Commercial Water, Sewer and Garbage

For a non-single-family residential start service request, choose one of these options:

Note: If this is new or major remodel commercial construction, commercial customers should review and comply with the requirements listed on the Builders Services page before completing the Start Service Application.

Disclaimer: This online utility activation service is provided by 2TurnItOn, Inc. and does not constitute all other utility providers available to residents. Further, Galveston County WCID #1 does not guarantee pricing for any other utility services available through 2TurnItOn, Inc. For more information on pricing and service plans, please contact 2TurnItOn, Inc. or the desired service provider.

STOP Service

To submit a stop service request, print and complete this form, attach required documentation and email to customerservice@gcwcid1tx.gov or call 281-534-8371 to obtain our fax number.

TRANSFER Service

To submit a transfer service request, print and complete this form, attach required documentation and email to customerservice@gcwcid1tx.gov or call 281-534-8371 to obtain our fax number.

CHANGE Request

To make a change to your existing account (add/delete an individual, cancel bank draft, change mailing address, etc.) print and complete this form, attach required documentation and email to customerservice@gcwcid1tx.gov or call 281-534-8371 to obtain our fax number.