WCID #1 is advising customers about how to prevent payment scams after water utility districts in other parts of Texas have reported fraudulent activity targeting customers, particularly those with commercial accounts.
If you receive a call or text instructing you to pay a large sum of money for a water bill, disregard it and DO NOT provide any information to the caller/text message.
WCID will only text customers who have past-due accounts subject to service cut-offs. WCID mails two notices to these customers before sending a text asking them to pay through the WCID website or by calling or visiting the Customer Service office.
If you receive one of these calls or texts or ever doubt if you are speaking to a WCID employee, call WCID Customer Service, 281-337-1576, Option 1.